Return Policy

Return Process

We want you to be completely satisfied with your purchase. If you need to return an item, please follow the process outlined below.

To Start a Return

  1. Contact us within 7 calendar days of delivery to request a return. If the deadline falls on a weekend or holiday, it extends to the next business day.
  2. Once your return has been approved, ship the item back to us within 4 business days (Monday-Friday, excluding holidays). If Classy Mod’s approval is delayed, we will extend the shipping deadline accordingly.
  3. Use signature upon delivery service for returned items
  4. Ensure the item is returned in its original condition, packaging, unworn, unused and with tags (if applicable)

Important: Items sent back to us without first contacting us will not qualify for refund. Email can be sent anytime and will be responded to during business hours.

Restocking Fee

Returns for the following reasons are assessed a 15% restocking fee, and all shipping costs are the buyer's responsibility:

  • Color issues/looks different in person
  • Changed mind
  • Found similar at a better price
  • Doesn't fit
  • Didn't like

Partial Refunds

We do not offer partial refunds. If you are not satisfied with your purchase, the entire order must be returned following our return process outlined above.

Bundle/Lot Returns

For items purchased as a bundle, lot or other multi-item sets, all items must be returned together. We cannot accept partial returns of bundles, lots or sets.

Damages & Issues

Please inspect your order upon receipt. If your item arrives damaged, not as described or photographed, or if you received the wrong item, contact us within 48 hours of delivery with your order number and photos so we can evaluate and make it right.

Exceptions / Non-Returnable Items

Altered, clearance and reduced-price items are final sale and cannot be returned.

Refunds

We will notify you once we've received and inspected your return. If the item is found to be in same condition as shipped, your purchase amount minus restocking fee (if applicable) is automatically refunded to your original payment method.

Approved refunds are processed within 24 hours. Refunds are issued to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

Please remember it can take some time for your bank or credit card company to process and post the refund.

Contact Information

For questions about returns or to initiate a return, please contact us:

  • Email: support@classymodllc.com
  • Contact Form: Available 24/7 on our website
  • Response Time: We respond during business hours, 10:00 AM - 6:00 PM Mountain Time

Questions? We're here to help. Reach out anytime at support@classymodllc.com