Shipping Policy

Shipping Coverage

We ship within the United States only, using USPS and UPS.

Processing Time

Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays).

Shipping Methods & Delivery Estimates

USPS Options

  • USPS Priority Mail: 1–3 business days
  • USPS Ground Advantage: 2–5 business days

UPS Options

  • UPS Ground: 1–5 business days

Delivery time frames are estimates and may vary based on location and postal service conditions. Transit times are separate from our 1–2-business-day processing time.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Package weight and dimensions
  • Destination zip code
  • Selected shipping method

Classy Mod reserves the right to select the most efficient and economical shipping carrier and delivery options.

Free Shipping Offers

Classy Mod regularly offers free shipping promotions; however, we are unable to offer free shipping to:

  • Alaska and Hawaii
  • Puerto Rico and U.S. territories

Packaging Materials

Our shipping materials include new and recycled packaging materials.

Tracking Information

Classy Mod LLC will send a shipping confirmation email that includes your tracking number. Please allow up to 48 hours for tracking information to become available in the carrier's system.

Track your package:

Address Requirements

Please ensure your shipping address is complete and accurate. We cannot be responsible for packages delivered to incorrect addresses provided by the customer.

Signature Requirements

Orders over $100 require a signature upon delivery. To decline this service, contact us within 24 hours of placing your order.

Severe Weather & Service Disruptions

Severe weather events (hurricanes, winter storms, wildfires, flooding, and power loss) may temporarily impact our ability to process and ship orders on our standard 1–2 business day schedule. When possible, notices and updates regarding your order will be sent via email when service is available.

Missing & Lost Packages

We understand that a missing package is frustrating and apologize for the inconvenience. To help us locate your package and work toward a resolution, please follow these steps:

  • Check the delivery details. If tracking shows “Delivered,” check your mailbox, porch, and other possible delivery locations. Check with household members, neighbors, and building management, where applicable.
  • Confirm your shipping address. Review the address on your order for missing information, misspellings, or transposed numbers. Let us know whether you requested mail forwarding or redirected the delivery.
  • Contact Classy Mod. Email support@classymodllc.com with your order number, a description of the situation, and the results of your checks.
  • Starting a carrier search. USPS Missing Mail search requests can be submitted starting 7 days from the mailing date. For UPS shipments, Classy Mod will follow the applicable carrier procedures. Packages marked “Delivered” but not received require a review of the delivery information.
  • Cooperate with the investigation. Classy Mod will provide the required shipment information to the carrier. Please respond promptly to requests for information and complete any recipient declaration requested by the carrier or insurer.
  • Notify us if your package arrives. Contact Classy Mod immediately if your package arrives during the investigation so we can close the search.

A missing-package search and an insurance claim are separate processes. For insured USPS Priority Mail and Ground Advantage shipments, USPS lists the lost-package claim filing period as after 15 days and before 60 days from the mailing date. Classy Mod will follow the applicable claim requirements.

Refused & Unclaimed Packages

If a delivery attempt is unsuccessful, the carrier may hold your package at a nearby facility for pickup. Follow the carrier’s notice and collect your package within the stated holding period to avoid its return to Classy Mod.

Packages returned to Classy Mod for any of the following reasons will be subject to a 50% deduction from your refund. Original shipping charges are non-refundable:

  • Refusal of delivery.
  • No one available to sign for the package, followed by failure to arrange re-delivery or pickup.
  • Failure to collect the package from the carrier’s facility.
  • An incorrect or incomplete shipping address provided by the customer.

Contact Information

For shipping questions or concerns: